Hello, I currently have about 111GB of data that I have loaded to my account, but it says I have a negative quota of -346 GB (-138% of quota). When I delete items the number becomes more negative, when I add files it becomes less negative…When I try to run jobs, it says I am using too much memory. …

2026 Update! How to access your Self Serve extended data storage at UseGalaxy servers!

Try logging out of Galaxy then logging in again. FAQ: The account usage quota seems incorrect If that doesn’t work, please reply with the URL of the public Galaxy server being used.

I tried logging out and back in several times without any luck. Now it says I have exceeded my quota at ~460GB. https://usegalaxy.org/histories/list

Thanks, I found your account. Some tools still need uncompressed fastq inputs even when compressed are given as the input. These tools create the uncompressed version of the data as part of processing – and that is what happened in your case, putting you over quota. The compressed data is over 50G…

Galaxy Community Help

Negative disc quota

usegalaxy.org support

account, storage-dashboard

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