Problem when deleting data

Hello,

I am performing RNA-seq analyses on Galaxy.

I am working with a 250 GB storage quota, but I do not have enough space to complete all the steps I need (Cutadapt, RNA STAR, etc.).

I would like to delete my raw data after running Cutadapt. However, when I delete these datasets, I do not recover any storage space in my account.

I have already tried the following:

  • Storage Dashboard → Manage your account storage → Deleted datasets

  • There is no remaining deleted content

  • I also used “purge all deleted content” successfully

Despite this, my storage is still full.

Could you please help me understand why the storage is not being freed?