Tool Bar Search is not working

usegalaxy.eu support
,
1

The search bar for tools isn’t working, have to manually look for tools in each section

2

Hi @Jon_Colman,

I don’t see any issue with the tool search/filter box in Europe atm. Tested with Firefox. It might be a temporary glitch or something unrelated to the server. Maybe refresh the Galaxy screen by clicking at Galaxy Europe icon in the top left corner, close the browser, not just a tab, but the whole thing and start it again. Try another browser.

Kind regards,

Igor

4

I was able to fix it by closing everything out, erasing my computer history and signing back in.

5

Hi @Jon_Colman and @igor

We have a topic here with some help about the situation.

This behavior in Google Chrome was seen again last month after the latest server updates. It seems we are chasing getting around somewhat hidden changes that Chrome updates add in or modify over time.

You have three primary choices

  1. Clear out all cookies from the EU server (any with usegalaxy.eu in the URL), or do the same for the server you are working at, restart the browser, then this will be resolved for you. Chrome doesn’t make it so easy to search for specific URLs in cookies but it is still enough for those who want to try anyway. Clearing the entire cache can be faster.
  2. Use the advanced tool search instead under the Discover Tools button. Caution that while the full search is very nice with all the recent updates, it be tedious to use for all tool searches!
  3. Use a browser other than Chrome or any Chrome-based web browser. (I personally still use Chrome! :disguised_face:)

Why did this happen? Chrome seems to have some “sticky” parts it includes around cookies that we cannot fully control or get around. Clearing out the older cookies is the only known way to get rid of all those stale extras (likely for tracking). These are layered in, and will continue to be layered in, over time, so the solution above may be needed periodically.

Hopefully this helps you and anyone reading this later on to know what is going on and why. Glad to learn you discovered how to get around it already!

Xref → Staff conversation for moderators.

1 Like