Hi I submitted a job more than 24 hours ago, and it is still waiting in a queue.
I find it a bit unusual .
How could I reach out the admin for help ?
Regards.
Hi I submitted a job more than 24 hours ago, and it is still waiting in a queue.
I find it a bit unusual .
How could I reach out the admin for help ?
Regards.
Jobs queues are expected! There are more details in topics with → queued-gray-datasets. Sort by the most recent to see if anyone else is reporting a problem at the server.
If the situation seems new, you are welcome to share a few more details, and we can look into this closer! We can help to make sure your jobs are actually queued and that the server is OK technically.
History/details
The server you are working at (URL from the top of the browser window), the tool involved (full name/version from the top of the tool form), how many jobs you started up (collection size, datatype). → How to learn details of a job or generate a history share link:
GTN FAQ: Troubleshooting errors
Or, Workflow Invocation details
Or, if you are using a workflow you could share the invocation if wanted for the full context all in one link! → How to capture a share link to a Workflow Invocation - #2 by jennaj
Let’s start there! ![]()