hello all. I have a problem. I am trying to run stacks de novo without refrence genome for paired end reads. it run once, i tryied to download the results but one of the files kept saying corrupted. so I deleted the results and re-run again. and it was when i found issues. It runs the platform but…

Hello @Silvia @David83200 @kavaho @gmauro [image] "Galaxy could not be reached" UseGalaxy.org August 28 2025 service restored Welcome @Kwang-woo_Jo The UseGalaxy.org service was impacted at our provider site at TACC but all is back up and running again now. s…

Hello Silvia, I changed your history visualization to the beta version, which is useful with history with a lot of datasets like your. The history panel is slightly different, but I hope you will be able to orientate. At any time, you can revert the visualization to the previous, clicking on the …

thank you so much. its seems to be working. at least i can visualize the data. i´ll check it, re run and see what happens. thank you once again. easy fix but not for me for sure. just starting to use galaxy and rad-seq data. once again thank you for your time.

[image] and also says bad agateway (502). I still cannot run in normal view and using the Beta version, i cannot see the results as well , see picrure [image] what should i do? this is weird… thank you for your time

Hello, I have the same issue trying to reach the server. I get this : Galaxy could not be reached You are seeing this message because a request to Galaxy timed out or was refused. This may be a temporary issue which could be resolved by retrying the operation you were performing. If you receive t…

I get the same message. How do we contact the administrator?

Cannot connect to Galaxy

usegalaxy.org support

jennaj August 28, 2025, 7:17pm 7

Hello @Silvia @David83200 @kavaho @gmauro

Unexpected but resolved now. Thanks to all for letting us know!