I tested a ~ 500 MB file yesterday a few times (also a BAM) and it worked in several accounts. So I’m wondering if there is anything special about your BAM file and how you are loading it, and maybe where you are loading the data. My tests were at UseGalaxy.org.
If you are loading by locally browsing the file: once the process starts, you can close the Upload modal and the progress will display in the far left side behind the “Upload” icon. You can also click on that icon to open the dialogue box again.
More tips:
- Which browser you use shouldn’t matter, but we do recommend Safari, Chrome, and Firefox for best performance with Galaxy overall.
- To check which server you are using, see the URL at the top of your browser window.
- Use default settings, then update the tags or database assignment after. You can use the “guess” from Galaxy to confirm that the data loading worked correctly.
- Large data transfers will take longer. The connection needs to stay active. That means you will need to stay logged into your account for the duration.
- If the file is on storage attached to your computer, maybe try moving the file to your computer first, then Upload from there. (this is a corner case but seems worth mentioning since you are at work and this might be what is going on – that other storage location is not sending data well for some reason?)
- If all else fails, you can try using the method described here → GitHub - galaxyproject/galaxy-upload: Galaxy Upload Utility for the CLI
- Hosting the data on a service where you can load by URL is also an option. That could be another Galaxy server: if you are located in the EU, you could load to UseGalaxy.eu (if that is working for you?), then move the data between servers by URL? FAQ: Transfer entire histories from one Galaxy server to another
- Help summary guide → Getting Data into Galaxy
Hope this helps, and you can share more details.