Hi @amir!
This type of error can indicate that one of two distinct problems is going on:
- There is a problem with one or more of the input datasets. Check format, metadata assignments (datatype, database), and overall content.
- The job really is too large to run at the public server with the given inputs and tool options. Note: the memory used to process jobs is different than the available “memory” you may have still available in your account’s quota allocation.
FAQ with more details about how to check inputs and what your options are if the job really is too large to run at the public server (exceeds computational resources).
If you cannot figure out the problem, let us know and we can follow up from there. We’ll probably need to look at your history, so please do not delete the inputs, error jobs, and any tests you did yourself to verify that the inputs are correctly formatted/labeled.
Thanks!