HISAT2 jobs remain gray / new for approximately 23 hours on usegalaxy.org

[jennaj]

@jennaj

For the queued-gray-datasets , there isn’t anything special happening at UseGalaxy.org right now. The usual advice about confirming your inputs and leaving queued work queued will apply.

Then, for UseGalaxy.eu that is the same, and there is a dashboard where the exact status can be reviewed. → How to see the UseGalaxy.eu job queue statistics with examples at Search results for 'job statistics' - Galaxy Community Help . All public Galaxy servers will look about the same.

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Status: a few hours is still a very short queue! If work is queued longer than a day, then we can help with a review here.

• The inputs, tool, parameters, and server can all matter for this. How to share your work with all of these details is in the banner topic, also here. → FAQ: Sharing your History

To avoid delays later on…

• Workflows remain the best way to process batches of work. Most tutorials include reusable workflow templates. Once oriented, explore the IWC Workflow Library and try a production workflow for streamlined batch analysis.

Please let us know how this work turned out or if you would like a closer look!

This advice will apply to you as well @linhhmo

Well, mostly. Alignment and assembly jobs can queue for a bit longer. Be sure to leave your work queued so you do not lose your place! If you want to share back your work, we can help you to make sure nothing more is going on.

Thanks!