Hi, I tried to download data in fastq.gz and fastq decompress. It beggin to be load and after several minutes it stops and I have a message error “Internal Server Error (500)”. I do not understand because I ever load those data without any problems. Could you please help me? Thank you very much, …

This may have been another server-side issue when reported (we were doing many updates at the https://usegalaxy.org server) but maybe not given the slightly different error message (500 versus 504). For reference, larger file downloads can sometimes cause the browser to time out. This is what Gatew…

Internal server error (500)

usegalaxy.org support

jennaj Split this topic April 15, 2021, 1:18am 8

2 posts were split to a new topic: Server actions processing issues

Topic		Replies	Views
Job errors at Galaxy Main https://usegalaxy.org - status and updates usegalaxy.org support server-side-error	2	706	May 17, 2019
Is anyone else having problems to upload data? usegalaxy.eu support troubleshooting , server-side-error	1	106	February 5, 2024
Failed local file upload with 504 timeout: Resolved at UseGalaxy.eu March 31 2023 usegalaxy.eu support upload , server-side-error , server-status	5	379	March 31, 2023
"Disk quota exceeded" tool errors at UseGalaxy.org -- Early June 2021 usegalaxy.org support upload	2	970	June 2, 2021
Disk Quota Exceeded, approximate resolution time? usegalaxy.org support	3	452	June 6, 2021

Internal server error (500)

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