I’m trying to do alignment using trimmed, paired (by Trimmomatic) R1 and R2 fastq files. I’m using appropriate reference file (.fa). While executing the HISAT2 operation I’m getting the following error. e[33mWARNING:e[0m Could not lookup the current user’s information: user: unknown userid 819800 …

Hi @atsathe We communicated about this via email already, but for others reading: This was a transient cluster error at UseGalaxy.org that is now corrected. Any jobs that failed with this error should be rerun. Thanks!

Job error "unknown userid" at UseGalaxy.org June 15-16, 2022 -- Resolved, try a rerun

usegalaxy.org support

jennaj September 12, 2022, 4:36pm 4

Hi @Partha_pr_roy

We had a few server side issues over the weekend.

Server connection issues are resolved. Please try a rerun for any job failures.

Server status: https://status.galaxyproject.org/

Thanks for reporting the problem!

FATAL: [0m Couldn't determine user account information: user: unknown userid -- Resolved at UseGalaxy.org 08/31/2022

Error : Could not lookup the current user's information: user: unknown userid 819800 -- Resolved at UseGalaxy.org 09/12/2022

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Job error "unknown userid" at UseGalaxy.org June 15-16, 2022 -- Resolved, try a rerun

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