I’ve currently scheduled a test workflow run on a subset of samples. The workflow passed previous runs without any clear issue, however now has been on scheduled (“pending”) for more than two weeks. On a seperate issue, I’ve tried to fetch data from a FTP repository via upload data function, but it also remains scheduled without any moving forward. The issue is best described as if the server’s are not responding to my prompts at all, appart from queuing. Is this normal? I have previously tried restart the workflow, but it does not help.
I’d also be curious about which public Galaxy server you are working at, but your workflow invocation share link will include that, or you can clarify by replying with the URL (top of your browser window). Screenshots can help too!
Update: This wouldn’t explain the two week+ timeline but may mean that things will be moving quicker soon!
Hi, in the meantime I build a new history, sucessfully copied my datasets into them and tried to run workflows again. Still nothing is happening. Im starting to worry something might be wrong with my account, what shall I do? Storage levels appear to be normal.
Two of the inputs appear to be in an odd state but we are checking to learn if more is going on. We’ll update back here with the general advice once we know why this was delayed!
