Trouble when connecting to FTP server

Welcome @sebastien.wurtzer

Thanks for sharing the details!

From a test, it seems the server is refusing to connect right now. The server has been very busy the last few days and that is likely a factor. I can connect with the lftp command line instructions but am unable to actually execute any commands or to move a file. So, the server is “there” just unable to respond in a timely way.

I see some unexpected statistics starting to show up at https://stats.galaxyproject.eu/, so let’s give the administrators a chance to review in their morning and see if things improve.

I’ll be posting updates to Galaxy Europe – jobs stuck in "new" state - #4 by jennaj first but please do ping me again here if FTP is still not working in the next 12 hours or so and we can follow up more. :hammer_and_wrench:

I’m glad you asked and hopefully this resolves soon!