Welcome, @Jason_White
Please try again. I just tested both methods and they work correctly with a few simple commands:
$ put my_file
< chat from the server about the transfer >
$ ls
< my_file is listed >
Usage from FAQ https://galaxyproject.org/ftp-upload/
For explicit FTPS:
$ lftp -u user@email.edu usegalaxy.org
For implicit FTPS:
$ lftp -u user@email.edu ftps://usegalaxy.org
If you cannot get line-command ftp to work, using a client like Filezilla is another choice. How-to is on the same FAQ.
Thanks!