Uploading not working Direct upload and File Transfer

I noticed a problem this morning, I was trying to move a couple files from galaxy.org to galaxy.eu, no problems there. I wasn’t able to move files from galaxy.eu to galaxy.org, error message. So I tried directly uploading from my computer to galaxy.org and am having same issues.

Hi @Jon_Colman

It sounds like you are having trouble getting data loaded at UseGalaxy.eu. From any source, the EU server or your desktop.

I’m running some tests, but if you want to share back some screenshots, that might help. I’m curious if it is a particular file type. I’ll try the history import with my tests too.

More soon, and thanks for reporting the issue! :slight_smile:

This is the only message that shows with transfer or upload.

Dataset Error Report

An error occurred while running the tool DATA_FETCH.

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Thanks @Jon_Colman I was able to reproduce the problems, and it isn’t just with Upload or transfers. More soon!

Hi @Jon_Colman

The issue was a short problem on the server that is now resolved. Please try rerunning anything that failed again now. That could be an upload, history transfer or a tool run. The rerun should resolve the problems.

For anyone else reading, you may see this reported as a red dataset with a message like this.

Job failed

Thanks! :rocket:

I thought it started working, I got one file to transfer ok, then the next one failed. I tried it again it’s not failing anyways, but only shows gray (job waiting to run) on both transfer and direct upload.

Seems to be uploading now!! Thanks!

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