Welcome @kabrooks2
I think we can help!
I’ve restored your original account at UseGalaxy.org. You never need to delete your account due to a job error or if there some account problem. Instead, let’s troubleshooting the problem and get it resolved! You can write in here or to our private mailing list at galaxy-bugs at galaxyproject dot org.
For anyone working at a different Galaxy server, check your activation email! Different servers will have a different administrative contact. Please ask here at this forum if you get stuck!
How to review a tool’s output
Next, I reviewed the full error by reading the logs reported on the Job Information Details view. This is always the first place you may review too!
This is the screenshot for your job
This is the important part of the message
Access denied - please request permission to access
It seems this accession has special permissions! We can confirm this at NCBI (who is the host for this SRA data).
Screenshot for the accession information at https://www.ncbi.nlm.nih.gov/sra/?term=SRR775714
The SRA run(s) below contain human sequence (less…)
These data are available through the dbGaP authorized access system.
The full details are at that link. Screenshot of the top of that view.
dbGaP Data Download (for details see link)
How to interpret this information
The accession requested is for controlled human clinical data. Maybe double check that is is accession you want to work with?
If you need to make a correction, you can try again with another accession. Try in this history, or start over in a new history and delete this one, either is fine!
If the target accession is the data you want to work with, then you’ll need to be working in a secure environment. The public servers are not an appropriate location but there are versions of Galaxy that ARE appropriate!
The AnVIL Galaxy is combined with other applications that you’ll probably want to include when pursuing for your analysis goals.
We hope this helps to guide you to the appropriate version of Galaxy to use! If you have any questions, you can write back here. You and /or your advisor are also welcome to write into our galaxy-bugs at galaxyproject dot org mailing list for private feedback and closer guidance. 
