I can't open http://localhost:8080 in my browser

Starting server in PID 30796.
serving on http://127.0.0.1:8080
galaxy.queue_worker INFO 2022-01-06 13:49:48,449 [pN:main.web.1,p:30796,w:1,m:0,tN:Thread-1] Instance ‘main.web.1’ received ‘rebuild_toolbox_search_index’ task, executing now.
galaxy.tools.search DEBUG 2022-01-06 13:49:48,449 [pN:main.web.1,p:30796,w:1,m:0,tN:Thread-1] Starting to build toolbox index of panel default.
galaxy.model.database_heartbeat DEBUG 2022-01-06 13:49:48,560 [pN:main.web.1,p:30796,w:1,m:0,tN:database_heartbeart_main.web.1.thread] main.web.1 is config watcher
galaxy.tools.search DEBUG 2022-01-06 13:49:48,992 [pN:main.web.1,p:30796,w:1,m:0,tN:Thread-1] Toolbox index of panel default finished (542.171 ms)
galaxy.tools.search DEBUG 2022-01-06 13:49:48,992 [pN:main.web.1,p:30796,w:1,m:0,tN:Thread-1] Starting to build toolbox index of panel ontology:edam_operations.
galaxy.tools.search DEBUG 2022-01-06 13:49:49,175 [pN:main.web.1,p:30796,w:1,m:0,tN:Thread-1] Toolbox index of panel ontology:edam_operations finished (182.193 ms)
galaxy.tools.search DEBUG 2022-01-06 13:49:49,175 [pN:main.web.1,p:30796,w:1,m:0,tN:Thread-1] Starting to build toolbox index of panel ontology:edam_topics.
galaxy.tools.search DEBUG 2022-01-06 13:49:49,538 [pN:main.web.1,p:30796,w:1,m:0,tN:Thread-1] Toolbox index of panel ontology:edam_topics finished (362.471 ms)

Hi @user1

This type of connection error can come up for many reasons, including firewall settings on your computer and/or browser, but before investigating more you might just need to stop the server and restart it. Example how-to:

Galaxy resources

If you need more help, please explain a bit more about your server. Include anything relevant: Version of Galaxy? Where sourced? Default configuration or ? Is this the first time starting it up?

Let’s start there, thanks!

Sorry. I still can’t open it.
Thank you for your reply

Is galaxy running on the same computer as where you are trying to access it? Or are you running galaxy on a (remote) server and you are trying to access it with another laptop/computer?

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Did you have a VPN? Maybe it will help.

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Related Galaxy lobby chat: galaxyproject/Lobby - Gitter. Includes more troubleshooting tips.

Related Q&A here at the help forum: Can't access local galaxy on different devices over the network

Yes. I have a VPN

Yes,you are right. I am running Galaxy on a remote server and I am trying to open it with my laptop.

Thank you very much

Stop galaxy and set the ip adress (http) to 0.0.0.0:8080 and try again. You can change the setting in galaxy/config/galaxy.yml.

(Could give a more extensive answer later if needed, on my phone now)

I have set the ip adress to 0.0.0.0:8080. But it seems useless

I have set the ip adress to 0.0.0.0:8080. But it seems useless

Do you literally type http://localhost:8080 in the browser? You need to go to the ip adress of the server itselfs. So replace “localhost” with the ip of the server.

Yes. You are right. I will try it. Thank you very much!