padk
February 25, 2026, 2:43pm
1
Hi all,
I’m trying to use the newest version of iPHoP (1.4.2) on Galaxy EU, but I’m unable to select a database. The database selection field displays: “No options available.”
Interestingly, in the older version (1.3.3), the database list is available and works as expected.
Does anyone know whether this is a known issue with 1.4.2?
Is this a configuration problem on the server side, or do I need to upload the database?
wm75
February 25, 2026, 5:16pm
2
Hi,
an admin needs to install compatible DBs on the server. Currently we only offer one for the previous version, but I can install the new one for you.
It may take two days before it becomes available though.
padk
February 26, 2026, 9:24am
3
@wm75
I would be really grateful if you could install the new database
Thank you!
wm75
February 27, 2026, 8:03am
4
It’s available now. Happy research!
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