Not able to process software

i am not able to use galaxy software i dont know why

Welcome @Harshraj_Solanki

Update! I found your new account at UseGalaxy.org. This needs to be activated to run more work.

Check your email for a message from us with a link (I sent a new one, too!). Copy the CLICK HERE link and paste it into a web browser, or you can click on it directly.

Please give this a try and let us know how it turns out!!

Xref (should be resolved but I’ll double check!) → Mega Thread: Account activation email not received? How to get one! - #3 by jennaj



We’d like to help you! Would you be able to explain a bit more about what is going on?

  1. Are you working at a public Galaxy server? Which one? Capture the URL at the top of your browser window and paste it back in a reply.
  2. Is there a problem with your account? Is it new or older? You can explain and include screenshots. Do not post your password!
  3. Did you get an error with a tool? If so, you can share what that was and we can help to troubleshoot it. A shared history link will allow us give exact advice! But we can start with other details if you want – what to share is below.

Let’s start there! I’ll watch for your reply. :slight_smile:

Hi @Harshraj_Solanki I see that you found the activation email and are now confirmed! Glad this worked out! :rocket: