Not receiving activation email

I registered for a new account and tried resending the activation email multiple times but it’s not working. I even changed the email address I used to register to a different email id and it’s still not working. Any help is appreciated.

Thank you.

Welcome @mdsk

I see one other report of the problem today, here. → Not receiving confirmation email from Galaxy - #2 by jennaj

I’m testing the service at UseGalaxy.org, more very soon! :slight_smile:

And if you were working somewhere else, please let us know! Each server has an independent mailing program.

Hi,

I am using UseGalaxy_dot_org. Thanks for your response.

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You were able to activate my account. Thank you for your help!

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Great, glad that worked! More soon about the full resolution. :rocket:

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Everything is fully resolved now, so I am going to close this out and merge it with the other topic people were using to let us know about the problem. Thank you again for reporting this so quickly!! → Corrected Jan 8 2026 re Not receiving confirmation email from UseGalaxy.org