StringTie error (An error occured with this dataset)

I’m trying to run StringTie on Galaxy Europe. I gave the input as HISAT2 bam files and gtf reference annotation file as NCBI GRCh38.gtf (https://ftp.ncbi.nlm.nih.gov/refseq/H_sapiens/annotation/GRCh38_latest/refseq_identifiers/GRCh38_latest_genomic.gtf.gz)

StringTie tool turns red immediately and gives this following error message:

Dataset Error Report

An error occurred while running the tool toolshed.g2.bx.psu.edu/repos/iuc/stringtie/stringtie/2.1.1 .

Please help me. What do I do?

Update: I’m getting the same error with Trimmomatic as well!
## Dataset Error Report

An error occurred while running the tool toolshed.g2.bx.psu.edu/repos/pjbriggs/trimmomatic/trimmomatic/0.36.5 .

Is something wrong with Galaxy tools or am I doing something wrong?

Hi @bee,
what dataset are you using as input for trimmomatic?