I cannot access my Galaxy account for the past week, whenever I tried to login to my account, the system states that it fails to submit email and requires me to contact the administrator. I also tried resetting the password but failed as well.
I further attempted to register a new account using a different email, unfortunately no verification email was sent to me and log-in access was not granted as the system states I have not activated my account.
As I am using the Galaxy system for my university assignment, I need to prove that it was a system error with some evidence such as an email reply.
Kindly advise me on this matter. Thank you for your attention.