Action requires account activation - account created using Gmail address so can't reset password

Update

The issue with Google Authentication has been clarified and we will be working on a correction with priority!

For anyone who ran into this issue, this advice will still apply.

  • Please contact your server administrator for help until resolved.

  • This topic explains how to find the contact for most servers. → Finding the contact for a Galaxy server.

  • If you can’t find it, start up a topic here, share the server URL (browser address at the top!), and we can help to find it!

  • Or, everyone can write into our galaxy-bugs at lists.galaxyproject.org mailing list and we can help you directly. Be sure to write in from the email address used for your account and include the URL for the server!

  • You do not need to share your email address for this (we will move to a private communication first), and you will never ever need to share your password (administrators do not need it!).


Thank you to everyone who reported the issue! :rocket: