error uploading files to local galaxy

hi there I just installed a local galaxy server on my computer, and I loaded several fastq files with no problems while I have issues uploading 2 fastaq. I used these fastq in other analysis and they work just fine. this is the error I get:
Fatal error: Exit code 1 ()

Tool generated the following standard error:

Traceback (most recent call last):
File “/Users/azimmer/galaxy/tools/data_source/upload.py”, line 326, in
main()
File “/Users/azimmer/galaxy/tools/data_source/upload.py”, line 319, in main
metadata.append(add_file(dataset, registry, output_path))
File “/Users/azimmer/galaxy/tools/data_source/upload.py”, line 128, in add_file
convert_spaces_to_tabs=dataset.space_to_tab,
File “/Users/azimmer/galaxy/lib/galaxy/datatypes/upload_util.py”, line 54, in handle_upload
convert_spaces_to_tabs=convert_spaces_to_tabs,
File “/Users/azimmer/galaxy/lib/galaxy/datatypes/sniff.py”, line 759, in handle_uploaded_dataset_file_internal
if not is_binary and check_content and check_html(converted_path):
File “/Users/azimmer/galaxy/lib/galaxy/util/checkers.py”, line 28, in check_html
temp = open(file_path, mode=‘rb’)
IOError: [Errno 2] No such file or directory: u’/Users/azimmer/galaxy/database/tmp/f2db41e1fa331b3e-1570157510288-2428886529’

thanks for any help!

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Can you post the job_conf.xml file? what is the size of the files? if your files are bigger than 2Gb try to use ftp

@nibhelim How did you load the files into Galaxy? Does the file /Users/azimmer/galaxy/database/tmp/f2db41e1fa331b3e-1570157510288-2428886529 exist on the file system? Does it have the correct permissions?

That limit does not apply with any up to date browser anymore.

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