Data upload problem

Dear all,

I can’t upload my fastq.gz files for rna seq analysis since two days. Altogether, I have 12 files of which only the first two or three make the upload successfullyy, the rest fails.

Could you please help me?

Best and thanks in advance,
B.

Hi Bernhard,

A couple of questions to get started:

  1. Is this on a public Galaxy server? If so, which one?
  2. Can you share a screenshot, or any text that is being shown?
  3. How big are your files?

Cheers

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Hi,
thanks for your help. It worked with retrying the upload for a second or third time now…?
It was on the public eu galaxy server, data size is between 1.5 and 2.5 gb.
Cheers

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We had an issue for a few days with a misconfigured upload node.
We fixed it and now all the upload tasks are going well.

Sorry for the inconvenience.

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