After a crash and reboot jobs now get stuck in runaway status and stuck in queue but never processed. I was wondering where I can look to see why the jobs are not being processing after being queued into “waiting to run,” status.
I can see the file being created in the database but it never gains any size and even a small upload will sit for over 48 hours.
thank you again!
And we’ll be getting back to you about this question. Dealing with some of our own server issues first
So i remembered one thing that I did before the crashed on me. There’s a check box in the admin page for locking jobs from dispatching. How can I check it’s really off. It says unlocked but is there somewhere under the linux directory files I should check?
Missed this, sorry. Will ping our pro admins to help with the question on Monday.
I personally don’t know the answer … but might be in our docs somewhere. Try a search if haven’t resolved this yet, might be quicker than waiting: https://docs.galaxyproject.org/en/master/index.html