The visualization of images of graphs and PDFs is not available. This is the message displayed on the server: 404 Not Found nginx/1.20.1.
any possible solution to this?
Hi @Ernesto
These are the reasons I can think of for when this comes up. The solution is different depending on where you are working and how the data is being viewed.
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Are you working at your own server? If so, you might need to toggle on permissions to display HTML content for your tools. This guide explains how to do this with screenshots, docs, and examples of the settings used at public servers you can import as a baseline. → Allowlist guidence
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If you are instead working at a public server already, it is possible that the administrators missed a tool and need to adjust it. Learning which server URL and tool ID would be helpful! This is best done by sharing your history link and noting the dataset number here, so we can confirm the issue and report/adjust it. → FAQ: Sharing your History
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Then, if you are sending links to other people based on data in your Galaxy account, you might need to toggle the sharing permissions for history. This grants them read access.
Let’s start there! If you want to clarify a bit more, that will help us to know which advice to follow up on. Or, if you solve this, great! Please let us know. 