SVG troubleshooting

Hello,

I have similar issues with a different tool, “Visualisation of compounds”. When asked to produce SVG output, an XML text page is shown (at Galaxy.org). I tried it at Galaxy.eu and it shows the SVG graphics correctly. So the problem may be a more general one not related to specific tools.

1 Like

Welcome, @chenyw

I’m reviewing, and suspect there are even more tools impacted. Thanks for reporting the issue! More feedback this week.

1 Like

Hi Jennifer,
Any updates on this?, I am having similar issue on internal Galaxy server. How can i resolve it?

Best regards
Shreyash

Hi @Shreyash_04

There is some more discussion on the ticket that I had forgotten to link back here → Fix-up graphics to support more output types for snpfreqplot at ORG · Issue #628 · galaxyproject/usegalaxy-tools · GitHub

The advice from the senior developers is to download the images.

Now, that advice is for one of the public Galaxy servers (ORG), and another does it differently (EU). You could decide to differently for a local server too but I don’t personally know the how-to details. Let’s ask the admins at their chat for help. You're invited to talk on Matrix

1 Like

Thank you for redirecting me to the relevant location. We are downloading the images for now.

Thank you :slight_smile:

1 Like