Hello, I have already posted this problem on the usegalaxy.eu forum, when you run an EMBOSS program (syco or dotmatcher for example) and you generate a graphic in png format you can’t display it. The output file has 0 bytes and the format is not recognized. This is the history: Galaxy
I don’t see the discussion at the EU Gitter chat (is that were this was asked before? the chat linked from the bottom of the server homepage?) but I would expect they had the same advice but you can clarify that part. Did they just ask you to confirm the issue here? I can confirm it but don’t think there is more I can do. Your first job in the history had a problem with using the same dataset for two different inputs on the same form but that doesn’t matter for this – even with two distinct input datasets the tool still will not generate an output. And the second job was set up correctly, still no output. These are part of what needs to be addressed by the tickets linked above.
I hope this helps to clarify what is going on, and if I missed something, please explain more. Thanks!