This job was terminated because it used more memory than it was allocated. How to troubleshoot!

[courageibo11]

Message - his job was terminated because it used more memory than it was allocated. Please click the bug icon to report this problem if you need help. What can I do

[jennaj]

Welcome @courageibo11

We have several topics here troubleshooting this kind of message from a job failure! See exceeds-memory-error

@jennaj

Whenever this error is reported

This job was terminated because it used more memory than it was allocated.

The message means that there is one of these going on

1. some input or parameter problem should be adjusted before the rerun
2. or, the work is actually too large to process at the Galaxy server where it was run

The public computational resources are significant, so the first case is much more common. But these do have practical limits.

Note: The computational processing memory utilized for job execution is unrelated to storage space (quota) for your account.

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How to resolve the issue with the inputs, the parameters used, or the tool choice can vary! If you would like to share back your work for feedback we can try to help!

• How to get faster help with your question

If you would rather try on your own first, these are the best places to start the review:

1. Click on the job Details page. Toggle open the inputs. Does everything look how you expected?
2. Go back to the tool form and scroll down to the Help section. Do your inputs still seem to be correct based on the content here? Does the original tool have documentation linked here?
3. Does the original tool have documentation linked here in the Help? You can try reviewing and comparing more.
4. Does the tool have a linked GTN Tutorial here in the Help? You could try reviewing the protocol or workflow to see what happens. This can be nice way to generate example data for comparisons.
5. Come back and ask us here! We can help whenever you get stuck. Sometimes there are odd server-specific issues so please do ask when something odd comes up!

Let’s start there!