Hi,
I submitted a job to produce a Circos Plot over 72 hours ago and it is still grey and waiting to run. It’s a fair amount of information, and I’ve read the other topics on this and so understand the process but this seems even longer than most. Could you advise please?
Thanks!
Hi @Miniimi54 , we currently have an issue with Circos, and we are working to fix it asap
Thanks for the prompt response! No worries, hoping its back up and running soon 
It should work now.
Hi, I’ve attempted to resubmit but it’s consistently coming up with “This job was resubmitted to the queue because it encountered a tool detected error condition on its compute resource.”. Any ideas? Thanks again!
That seems a different issue. Can you send a bug report?
Thanks