CLUSTER ERROR making jobs unavailable and they don't work even after re runs

unable to work with bam and bigwig files due to cluster error…pls help thanks again.

Hi @Isha_Singh

Sometimes a job will fail with what appears to be a server side issue but the real solution is to adjust the input data or some parameter. Examples:

This forum has many common solutions. Try a search with the tool name or the datatypes. You can also search the GTN site for examples of data formats and tool usage.

If you still need more help, or want us to double check what needs to be fixed, please share more details about the problem. What to include is below.

Let’s start there, thanks! :slight_smile: