I’m admin of a Galaxy installation that I inherited but I don’t know much about it yet. We have a lot of tools installed and a lot of users using the tools.
I was troubleshooting one tool that didn’t run properly, it threw an error on some unicode character that it couldn’t parse as ascii text. In my troubleshooting I modified the /path/to/galaxy/.venv/bin/activate that Galaxy runs in to include:
To run Galaxy with unicode so this tool might work. Previously LC_ALL was not set.
After I restarted Galaxy, none of the tools run, they all remain in a gray state with the message:
This is a new dataset and not all of its data are available yet.
format fasta.gz database [?]
Not sure what is going on, but since my change seems to have broken stuff I have reverted my change and restarted Galaxy again. I have verified that the venv doesn’t have LC_ALL set (when I source it myself and run os.environ). However, Galaxy is still broken. None of my test jobs start, they are stuck on the same message:
“This is a new dataset and not all of its data are available yet.”
What could be going on?