Programs are dosen't work.

Hi, I’m Yoon.
Every works on Galaxy eu are impossible.
I tried ‘Bowtie2 (with ATAC-seq data)’, but it wasn’t work.
So, i tried ‘Faster Download and Extract Reads in FASTQ format from NCBI SRA’ on Get Data, but it also wasn’t work.

On, i can do that work, but i need ‘Genrich’ program which is exist on only Galaxy eu.

Is this a serve problem or it dosen’t work because this is holliday?
Please let me know what happened, because i need to submit some data to professor.
Always thank you for your work!