Protologger keeps erroring—how to resolve this issue

1

Hi,
I’m trying to use the Protologger tool in Galaxy, but I keep encountering an error. Below is the job information:

  • Tool Exit Code: 1
  • Error Message: {“code_desc”: “”, “desc”: “Fatal error: Exit code 1 ()”, “error_level”: 3, “exit_code”: 1, “type”: “exit_code”}
  • Tool Standard Error: Traceback (most recent call last): File "/mnt/galaxy/tools/protologger/protologger-0.98-…

It seems like the command line is empty, and I’m not sure what could be causing this issue. I’ve tried rerunning the job, but the same error persists. I’ve also attached a screenshot of my work.

Does anyone have suggestions for how to resolve this? Any help would be greatly appreciated!

image
image1142×803 38.8 KB

image
image1150×350 15.6 KB

2

Welcome, @Nihed

Great, thanks for posting all of those details.

What to look at next are the content of those green datasets (the inputs) – to check the general formatting. Click on each to expand – that reveals the metadata inside the file. A screenshot is best for those.

Then, check what is reported inside the Tool Standard Output and Tool Standard Error sections. Click on each to expand those, too, to show the message. If too long, you can just copy and paste the contents of each back here instead of screenshots but either is fine.

The final item is the server URL. Find that at the very top of your web browser window. We want the first part but you can post all of it.

Thanks! :slight_smile: