Trouble - couldn't connect to server with FTP

[Omer_Alkhnbashi]

Hello,

I have been unable to connect to the FTP. I am using FileZilla and am getting these messages when I try to connect.

Status:	Resolving address of ftp.usegalaxy.eu
Status:	Connecting to 132.230.224.107:21…
Status:	Connection established, waiting for welcome message…
Response:	220-incoming.galaxyproject.eu FTP server
Response:
Response:	Unauthorized access is prohibited
Response:	220 FTP Server ready.
Command:	AUTH TLS
Response:	502-Auth command is not supported.
Response:	502-Please contact your network administrator to enable FTPS service.
Response:	502
Error:	Connection timed out after 20 seconds of inactivity
Error:	Could not connect to server
Status:	Waiting to retry…
Status:	Resolving address of ftp.usegalaxy.eu
Status:	Connecting to 132.230.224.107:21…
Status:	Connection established, waiting for welcome message…
Response:	220-incoming.galaxyproject.eu FTP server
Response:
Response:	Unauthorized access is prohibited
Response:	220 FTP Server ready.
Command:	AUTH TLS
Response:	502-Auth command is not supported.
Response:	502-Please contact your network administrator to enable FTPS service.
Response:	502
Error:	Connection timed out after 20 seconds of inactivity
Error:	Could not connect to server

I am using ftp.galaxy.eu for the Host name and using my login credentials. I’ve also tried setting Port to 21.

Thank you for your help

[gbbio]

Maybe this

The usegalaxy.org FTP service will be decommissioned on August 12, 2022

Due to a number of factors, the usegalaxy.org FTP service will be decommissioned on August 12, 2022. The service was first introduced in 2010 for uploading large data to Galaxy in a time when browser upload functionality was severely limited. Since that time, browser limitations on file sizes have been removed and protocols for reliable, resumable uploads have been developed and integrated into the Galaxy platform. Because of this, the need for the FTP service has greatly decreased. In addition, the proliferation of institutional firewalls and data security policies have blocked increasing numbers of people from even being able to access the FTP service. One important use case served by the FTP service remains, however: uploading large data from remote systems (where one only has command-line access to data, not a web browser). Because moving data to a system with a web browser can be tedious and inefficient, we have developed a solution: The galaxy-upload command-line utility. This tool interacts directly with Galaxy’s web interface, meaning that it is firewall friendly. It supports resuming interrupted uploads and specifying upload parameters directly, so there is no need for the separate “import from FTP” step that is necessary when using the FTP service. galaxy-upload is a Python package installable via pip: $ pip install galaxy-upload Once installed, you can upload from the command line to a Galaxy history like so: $ galaxy-upload --url https://usegalaxy.org \ --api-key 70ffeec0ffeea11e1eaccede1337loaf --history-name 'Run 2' \ RUN2_F_001.fastq.gz RUN2_R_001.fastq.gz Full usage details can be found in the documentation at https://galaxy-upload.readthedocs.org/ The galaxy-upload utility is usable today; please switch at your convenience before the 12th, and post any questions or concerns to Galaxy Help or the galaxy-upload issue tracker.

[jennaj]

Thanks @gbbio but I think the EU server is still supporting FTP. It is UseGalaxy.org that had to give it up.

Maybe this tutorial will help you @Omer_Alkhnbashi ? Your immediate problem is the FTP protocol being used, and this guide has several examples for both simple and complex configuration. If I remember correctly, just installing Filezilla and using all defaults is what worked “out of the box” at the EU server before.

Galaxy FTP Upload

I would be curious if this still actually works that way or not, so feedback about what happens would be appreciated!