Unable to install tools on Galaxy on AnVIL

I am using a cloud instance of Galaxy on AnVIL, and I tried installing a tool, but when I hit the install button the button turned into a button that read “error”. I tried this with multiple tools and this did not work, I also tried deleting a previous workspace and creating a new one to no avail.

hello alc, sorry i never used AnVIL but maybe i can still help.
Can you enter the instance via ssh and check the galaxy log?

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