I had a usegalaxy.org account and tried to log in, but it said “User not found.” Please help me. i need my data’s from this account.
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We discussed this over email, but for any others that run into a similar problem…
- Accounts at different public Galaxy servers are distinct.
- Example 1 these are all different servers with different accounts: usegalaxy.org.au, usegalaxy.eu, usegalaxy.org
- Example 2 your account at https://usegalaxy.eu and https://covid19.usegalaxy.eu will be the same. Why? Some servers host multiple domain-specific servers.
- FAQs faqs/galaxy/#account
- Check the original account activation email (the one with the link) for details.
- server URL
- the exact email address used for registration (case sensitive)
- administrative contact
- All known public servers are in our directory listing.
- Data can be transferred from one server to another without a download step: workflows, histories, and individual datasets.
- Each account will have distinct a distinct data quota and jobs will use resources specific to that server. The homepage of the server will usually have more details. Please ask questions if anything is unclear
