I’m hoping to use Ragtag. I see it’s in the Toolshed (Owner: iuc; revized 10/14/22), but not on the North American server. Is it possible to get it added ?
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Hi @AndyCarter
I see the tool at the UseGalaxy.eu server. You can work there, too, even if you are also working at the UseGalaxy.org server.
One account per server is how the services work. This allows you to take advanced of unique tools, indexes, and more free data storage space. It is easy to move data between servers by URL (no downloading).
Some FAQs and guides about this
- FAQ: Transfer entire histories from one Galaxy server to another
- Galaxy FAQs all about Accounts
- What should I do if my data exceeds the given 250GB of storage?
And, the installation request. It looks like the tool was recently updated, so hopefully this will be possible. You shouldn’t wait so this is for later.
Thanks for the request and glad we could help! 
Hi Jenna, I’m just now getting around to this. Thanks for the information. Stupid question: do I create a completely different account on the .EU server, or can I use the same username and other information I used on my .ORG account?
Thanks!
Andy
Accounts aren’t connected in any way across different servers, but you can, of course, use the same username (if it’s still available).