ANNOVAR error message biomina

Hi! I’m a beginner in Galaxy. I have tried several times, in different days, to run a job with ANNOVAR on biomina, but the job was failed. This message appeared: Job cannot be completed due to a cluster error, please retry it later: Unknown error: 271.
Can anyone help me?

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What server are you using?

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I’m using I’ve already used it for other vcf without problems

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This error can mean that there is an input problem or an actual cluster problem.

Each public Galaxy server is independently administered. If contact information is not on the home page of the server (is this case it isn’t), that can usually be found here on the server’s page:

For the server, see: