Galaxy internal server error 500

[rahuljain]

Hi,

I tried to upload data in fastq.gz from my local disk. It begin to upload and after several minutes it stops and I have a message error “Internal Server Error (500)”.
I do not understand what is happening.
Could you please help me?

Thank you very much,

Have a good day,

Best regards,

[David]

Welcome!

Look at this recent post and the answers from @jennaj:

"Disk quota exceeded" tool errors at UseGalaxy.org -- Early June 2021

Hi, I’ve been having a similar issue for a few days now. I’ve been trying to upload a file but it keeps stopping and showing the red error message “Warning: Internal Server Error (500)”. I’ve tried rerunning the upload and have made sure there are no connection issues but the upload is still failing. Please advise, and thank you in advance. Kimia

[userlee7655]

Thank you, I had aware this.
I just thought you guys had finish Galaxy transfer because that the website said Galaxy server status is well.

Don’t take this as a complain, I will be patient on waiting this!
Thanks you guys bring us Galaxy platform!
I mean it

[David]

@userlee7655 , I’m not from Galaxy team, so I can’t tell you about the servers’ actual health regarding the transfer. Anyway, thanks for the patience!