RNA STAR is not running

I am new user of GALAXY and I am having some struggling. I am running a RNA seq data. I need to obtain from RNA STAR, the reads per gene. It has been almost 14 hours and still is waiting to run. What can I do?

What happens if I cancel the mapped.ban, splice.junctions since I only need the tabular format? Can improve the speed for running? Or will it alter or affect the entire data?

I am very worried since I have to analyze this data for this week!!

Please help!