Server actions processing issues

Hello everybody,

I have been getting this error message multiple times now since I queued a lot of jobs in the Trim Raw Reads tool. I get the same message when trying to purge my deleted data sets:

Should I just wait and see if the problem persists or can I reset somehow?

Thank you for your help.

Best,
Sven

1 Like

Hi @clsven

This usually means that the server you are working at is very busy. Given that it occurred across multiple actions, the best first-pass solution is to wait a bit then try again.

It looks like you are working on your own Galaxy server. A local Galaxy server uses your own computer for computational resources unless you configured it differently. Also, the version of Galaxy appears to be a few years out of date.

Upgrading your server would be a very good idea, especially if you installed newer tools: Releases — Galaxy Project 21.01 documentation

Advanced configuration help is here: Galaxy Deployment & Administration — Galaxy Project 21.01 documentation

Admin training is here: GitHub - galaxyproject/admin-training: Galaxy Admin Training

Thanks!

Hi @jennaj

Thank you for your reply. Yes, it is a local Galaxy server but it is not my own one. It is called “CAFU - A Galaxy framework for exploring unmapped RNA-Seq data” and is accessible under http://omicstudio.cloud:4001/

So I guess I should contact the people running that server then?

Best,
Sven

1 Like

Yes, the administrators of that server would be the people for you to contact.

https://galaxyproject.org/use/cafu/

They can always reach out to the Galaxy Admin working group if they need help beyond what the docs cover. Gitter would be a good place to start for them: galaxyproject/admins - Gitter