I’m unable to convert a collection of mzxml files uploaded from my machine into a list:
Without this, I can’t use readMSData().
Thanks,
D
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Would you please confirm that you are working at Galaxy Main https://usegalaxy.org?
If some other public Galaxy server, share the URL.
If your own Galaxy, explain where/how it was sourced (URL) and how you started it up. Cloud, local, etc.
Thanks for clarifying. I’m going to ping some of the administrators at that server so they can help more from here. A few things could be going wrong, and ruling out a server issue (known or new) would be one of the first things to double-check.
Hi Jennifer,
Just following up on this ticket?
I’ve just tried again today, in case there was a server-error that may have been resolved, to no avail, encountering a similar error.
Regards
Don
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We’ll need the administrators of the usegalaxy.eu server to help with this. Ping again @hxr @bjoern.gruening
Since they haven’t had time to reply here yet, you could also try sending in a bug report from the failed upload job – IF an error dataset shows up in the history – that part wasn’t clear.
If no error dataset (red in color), send a direct email to their support mailing list. Explain more about how the failure shows up in the interface, include a link to this Galaxy Help post, and include a share link to the history. The contact options are at the very bottom of that server’s home page. There is also a Gitter chat room where you could make contact, share link to this post, and ask for help.
The mailing list is private and the Gitter chat is public – so decide what you are comfortable sharing based on that. If you choose Gitter, they’ll direct you about how to share anything you want private (such a shared history link or account email address) as needed.