usegalaxy error "maximum allowed job run time"

[jennaj]

Hello,

The data is either actually too large to execute on the public server or there is an input problem.

How to check

FAQ: Galaxy Support - Galaxy Community Hub >> My job ended with an error. What can I do? >> Job and Tool Error Help - Galaxy Community Hub

All resources:

Troubleshooting resources for errors or unexpected results

Check to see if there is a known usegalaxy.* server issue. Server Status: https://status.galaxyproject.org/ If the server was down when you first ran your job, try a rerun once back up. A rerun can also eliminate transient server issues too short in duration to trigger a statuspage warning. Next, start by reviewing the troubleshooting FAQ. Common reasons and solutions for tool errors are explained. Most job errors can be resolved by correcting your input data’s format/content. Others indica…

Thanks!