This notice applies to everyone who has found their account deleted unexpectedly from usegalaxy.org.
There is an end-user limit of one account per user per public Galaxy server, including Galaxy Main https://usegalaxy.org.
Many end-users were found to be associated with two or more accounts. Several were deleted to meet posted Terms and Conditions. Duplicated account reviews and deletions will continue. Any single user may have one account, and one account only, at Galaxy Main https://usegalaxy.org.
Attempts to subvert usage terms through the creation of multiple registered accounts or using multiple unregistered/unconfirmed accounts will result in the deletion of all accounts associated with any single end-user.
Accounts at Galaxy Main have a very generous per-account quota size of 250 GB. Should these resources not be sufficient, then exploring alternative ways to use Galaxy is the path forward.
- Ecosystem https://galaxyproject.github.io/
- Choices overview https://galaxyproject.org/choices/
- Ways to use Galaxy https://galaxyproject.org/use/
- Teaching with Galaxy https://galaxyproject.org/teach/
Each end-user can update account details at any time (email, password). Excess account data can be downloaded and then removed from the server to recover quota space. Registering two or more accounts is never needed.
FAQs: https://galaxyproject.org/support/
- Getting an account at Galaxy Main (http://usegalaxy.org)
- The account usage quota seems incorrect
- Checking for active vs deleted vs permanently deleted (purged) datasets and histories
- Reset password or Change email, username, password
- Downloading Data
Account suspension is not intended to be punitive in the vast majority of cases. Some end users have older legacy accounts left over from training, prior employment/education, and other reasons. Others did not adequately review and understand the account creation terms during registration. A few accounts picked up and deleted may not be actually duplicated, and the primary account will be restored once confirmed. Unfortunately, a few end users also actively and knowingly violate the usage terms, consuming the public resources unfairly at Galaxy Main.
This account was found to be associated with one or more duplicated accounts. To have a single account restored, please send an email, from the registered account email address to be retained, to galaxy-bugs@lists.galaxyproject.org. Note: If your registered account email address is from a public email service, include in the cc of the email your work/academic email address and be very clear about which account will be used as your single account going forward.
Once and if restored, please do not create additional accounts at Galaxy Main. Do not use other’s accounts, even if working in the same group focused on a joint project. Use sharing functions or consider setting up a dedicated Galaxy server for the project.
End users are permitted to create a single account at each other public Galaxy server — most if not all have a “one account per end-user” requirement.
If an end-user recreates or uses more than one account going forward, knowingly, and especially after being directly re-informed about the usage terms, all associated accounts will be permanently removed from the Galaxy Main server, including data, without prior notice.
For those that may have multiple accounts at Galaxy Main, who have not had their duplicated accounts deleted yet, please send an email to the same mailing list above. Proactively deleting any non-primary accounts will prevent account deletion and potential data loss.
This notice applies to everyone who has found their account deleted unexpectedly from Galaxy Main.
We are enforcing account terms to help keep Galaxy Main a fair public resource for everyone!
Thank you! Jen, on behalf of the Galaxy Team and Community