HISAT2 errors meaning

[jennaj]

Hi @aaak

First, try at least one rerun.

Then start troubleshooting with these Tutorials:
Galaxy Training!
Galaxy Training!

And FAQs:
Galaxy Support - Galaxy Community Hub

You can also search this forum by keywords like tool names or datatypes.

Troubleshooting resources for errors or unexpected results

Check to see if there is a known usegalaxy.* server issue. Server Status: https://status.galaxyproject.org/ If the server was down when you first ran your job, try a rerun once back up. A rerun can also eliminate transient server issues too short in duration to trigger a statuspage warning. Next, start by reviewing the troubleshooting FAQ. Common reasons and solutions for tool errors are explained. Most job errors can be resolved by correcting your input data’s format/content. Others indica…