Job Error "unknown userid 819800" Sep 10th, 2022 -- Resolved, please try a rerun

[sweetroot]

I tried to perform mapping with BWA-MEM using fastq files to reference genome, which absolutely worked yesterday. But since this morning I kept getting error saying:

[33mWARNING:e[0m Could not lookup the current user’s information: user: unknown userid 819800
[31mFATAL: e[0m Couldn’t determine user account information: user: unknown userid 819800

Would you be able to assist me on this? I also tried using the fastq files of the ones successfully mapped yesterday, but it also returned as error. I do not understand why it kept getting error.

Thank you so much!

[Vincent]

Same thing with featureCounts, DESEQ2, HISAT2…
e[33mWARNING:e[0m Could not lookup the current user’s information: user: unknown userid 819800

[jennaj]

Hello @Vincent and @sweetroot

The problem has been resolved. Thanks for reporting it!

Error : Could not lookup the current user's information: user: unknown userid 819800 -- Resolved at UseGalaxy.org 09/12/2022

Hello, I saw on some topics that I’m not the only one who have an error message, here by using DESEQ2 or featureCounts, or HISAT2… The message is the next one : ?[33mWARNING:?[0m Could not lookup the current user’s information: user: unknown userid 819800 Some help ? Thanks a lot