blastp not completing

blastp is not completing after using makeblastdb to create a database. Database is green, query sequence is green, but blastp stays grey over several days. Thanks!

Hi @ajnaram

If the inputs are ready to use (“green”), then your job is in the queue (“grey”).

Queued jobs will process when resources become available. #understanding-job-statuses

The public server is very busy on the clusters where this tool will run. Please leave your jobs queued for the fastest processing – if you choose to delete and rerun, the new job is added back at the end of the queue. That can significantly increase the wait time if done repeatedly.