Cannot complete job on galaxy


I’m not sure why but I cannot figure out how to fix this error I keep receiving: primary factor: Tissue

Warning message:
In Sys.setlocale(“LC_MESSAGES”, “en_US.UTF-8”) :
OS reports request to set locale to “en_US.UTF-8” cannot be honored
Import genomic features from the file as a GRanges object … OK

Has anyone else had this issue? Thanks!

Hi @Monica_Judd

This probably means that the tool cannot read/understand the reference annotation.

There is a lot of prior Q&A about solving that type of data problem. It would present even when running the tool directly outside of Galaxy. I’m going to add a few more tags to this topic to help find those.

Please try one rerun to eliminate transient server issues. If that also fails, then review the help and if you cannot solve the problem, please share more details about the inputs and job parameters. A history share link is the quickest way for someone to help, but screenshots can also work. Please see the Troubleshooting Errors FAQ here for what is needed