Got it and resolved. We’ll followup about recovering/purging datasets via email as planned.
For others reading, if you are trying to recover disc space by permanently deleting data, these are the relevant FAQs:
https://galaxyproject.org/support/
- The account usage quota seems incorrect
- Checking for active vs deleted vs permanently deleted (purged) datasets and histories
Note: If a large amount of data is purged, it can take up to a day for the database to “catch up” and accurately reflect your quota. Or, you can try logging out then back in again. If that doesn’t work for some reason and are working at Galaxy Main https://usegalaxy.org, to have your account quota reset by an admin, do one of the following:
- Make an open post requesting a quota reset, including a reply to this thread, and confirm that your email here is the same as at the Galaxy Main server. If that is your case, it is enough info.
- Write to our admin team at galaxy-bugs@lists.galaxyproject.org from your registered account email address asking for a quota reset.
- Send me (@jennaj) a direct message here with your account email address asking for a quota reset. Only needed if the emails differ between the two sites.
Work smart and safe, whatever you decide. There is no need to share your email publically and never share your password(s) with anyone. I already included that info above and in other posts, but it really cannot be repeated enough – no one who can legitimately help you at online sites need your password – at Galaxy or anywhere else – ever. When using Galaxy, use built-in share functions to do collaborative work with other community members or in publications, blogs, tweets, etc as you wish to. Galaxy’s share links (histories, workflows, datasets) DO NOT reveal your email or password. For histories, you have control over whether to allow others to only “view” your work or to grant full data content access.
Best!